Anti-Discrimination Policy

Privacy Policy

Your privacy is critically important to us at MENA Community Center ("we," "us," "our"). We are committed to protecting your personal information and providing transparency about how we collect, use, and safeguard your data. Below are our core principles and practices:

1. Information Collection and Use

We only request personal information when necessary to deliver our services, such as processing donations, registering for events, or communicating updates. We may collect:

• Personal information: Name, email, phone number, and payment details.

• Non-personal information: Browser type, language preference, referring site, and date and time of visits.

• SMS Consent/How We Obtain Consent: We ask the customers over the phone if they agree to receive SMS from us, the calls are recorded and we keep track of every customer that is asked to receive SMS. We ask the following: 

“Do you agree to receive conversational text messages from MENA Community Center. Message frequency varies. Message and data rates may apply. Text HELP for help. Text STOP to cancel. Visit [https://menacommunitycenter.org/policies] for privacy policy."

2. How We Use Your Information

We use your information to:

• Provide services: Ensure efficient communication and service delivery.

• Process payments: Through secure and compliant third-party processors.

• Send SMS updates: If you have opted in for this service.

3. Sharing Your Information

Phone numbers collected with SMS consent, will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances. 

4. Data Protection and Security

We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. Our security practices include encryption, firewalls, and secure data storage.

5. Your Rights

You have the right to:

• Access and correct: Request to view or update your personal information.

• Opt-out: Unsubscribe from email communications or reply "STOP" to SMS messages to cease receiving text updates.

• Request deletion: Ask for your data to be removed from our systems, subject to legal or contractual obligations.

6. Cookies and Online Tracking

Our website uses cookies to improve your experience. Cookies help us analyze web traffic and customize our services. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted with a new effective date. We encourage you to review our policy regularly to stay informed.

8. Terms and Conditions

• Consent for SMS: Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

• Types of SMS Communications: MENA Community Center provides SMS communication to keep clients informed and connected. We send messages about appointment reminders, event invitations, program updates, application progress, and important service announcements, ensuring timely and accessible information for our community.

• Standard Messaging Disclosures: Message and data rates may apply. You can opt-out at any time by texting 'STOP.' For assistance, text 'HELP' or visit [https://menacommunitycenter.org/policies] for privacy policy.

Contact Us

If you have any questions or concerns about our privacy practices or your data rights, please contact us at info@menacommunitycenter.org.

Security Measures
We take your privacy seriously and have implemented appropriate safeguards to protect your information, including encryption and secure data handling procedures.